Thursday, April 8, 2010

Thanks, Rural King!

The problem with old tractors is they have a tendency to break, usually in the strangest ways. The problem with new tractors is they cost way more then we can afford right now.

On Tuesday while Farmer Hubby was happily discing the seat on the tractor broke! It is hard to use a tractor with no seat, and work needed to be done, so he welded a quick fix and got back on the seat, and I worried about him falling to his death and being overrun by a run away tractor (and disc.)

Well before he went back out he ordered a new seat from Rural King. That was on Tuesday around lunch time.

Well yesterday he came in for lunch and saw a BIG box sitting on the porch. He cringed thinking they had packed all our onions into one big box instead of individual cases, but when he opened it his new seat was in the box! 26 hours from ordering it to it getting to us from Indianapolis.

Now that is service, and a company who understands the importance of speed to farmers in the critical spring season.

Thanks Rural King! (I guess UPS should be thanked to...)

1 comment:

NoviceLife said...

That's wonderful turn around time! I cannot even get a RESPONSE from our tractor dealer regarding warranty covered issues that fast!